Terms Of Service
Last modified: April 27, 2026
IMPORTANT NOTICE: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE OR ANY SERVICES OFFERED THROUGH IT. BY ACCESSING OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE IMMEDIATELY.
1.Parties and Scope
These Terms of Use (“Terms”, “Agreement”) govern access to and use of the website located at https://notgeneric.ca and all associated subpages, products, and services (collectively, the “Platform”) operated by dipoleDIAMOND Limited (“Company”, “we”, “us”, or “our”), the entity behind the NotGeneric brand.
These Terms apply to all visitors, users, prospective clients, and any person or entity that accesses the Platform in any manner (collectively, “Users” or “you”), regardless of the jurisdiction or territory from which the Platform is accessed. The Platform is intended for a global audience and its availability from any particular location does not constitute a representation or endorsement by the Company that use in that jurisdiction is lawful.
2.Acceptance of Terms
By accessing or using the Platform in any manner — including but not limited to browsing pages, submitting forms, requesting a quote, joining a waitlist, or engaging with any content or service — you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you are accessing the Platform on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to “you” shall include that entity.
The Company reserves the right to modify or update these Terms at any time at its sole discretion. Such modifications become effective immediately upon posting the updated Terms to the Platform. Continued use of the Platform following any modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
3.Description of Services
The Platform offers the following services and products:
4.Intellectual Property
4.1 Ownership
All content on the Platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, code, page layouts, and the selection and arrangement thereof (collectively, “Content”) — is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws worldwide.
4.2 Limited License to Users
The Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Platform solely for your personal or internal business evaluation purposes, subject to these Terms. This license does not include the right to:
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform or its Content for commercial purposes;
- Modify, adapt, translate, create derivative works from, or reverse-engineer any part of the Platform;
- Publicly display, perform, or distribute the Content without prior written consent from the Company;
- Remove, obscure, or alter any proprietary notices, labels, or watermarks.
4.3 Trademarks
“NotGeneric”, “dipoleDIAMOND”, “ProgReps”, “Knook”, and associated logos are trademarks or service marks of dipoleDIAMOND Limited. Nothing in these Terms grants any right to use any trademark, service mark, or trade name of the Company without prior written permission.
4.4 User-Submitted Content
5.Prohibited Conduct
You agree that you will not, and will not permit any third party to:
The Company reserves the right to investigate violations and cooperate with law enforcement or regulatory authorities in prosecuting any person who engages in prohibited conduct.
6.Third-Party Platforms and Services
The Platform’s services are designed for and dependent upon integration with Microsoft Teams and related Microsoft services. Such third-party platforms are governed by their own terms of service, privacy policies, and licensing agreements. The Company does not control, endorse, or assume any liability for such third-party platforms, services, or content.
The Platform may also contain links to third-party websites or resources. Such links are provided for convenience only and do not imply any endorsement, sponsorship, or affiliation. You access third-party websites at your own risk, and the Company expressly disclaims any responsibility for the content, accuracy, or practices of such third parties.
7.Disclaimers and Limitation of Warranties
This includes but is not limited to:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement;
- Warranties that the Platform will be uninterrupted, secure, error-free, or free from viruses or other harmful components;
- Warranties as to the accuracy, completeness, timeliness, or reliability of any content.
The Company does not warrant that any defects will be corrected or that the Platform or the server that makes it available are free from harmful components. You assume the entire risk as to the quality and performance of the Platform.
Certain jurisdictions do not allow the exclusion of implied warranties. To the extent such exclusions are not permitted, the Company’s warranties are limited to the minimum required by applicable law.
8.Limitation of Liability
Excluded liabilities include but are not limited to:
- Loss of profits, revenue, business opportunities, data, or goodwill;
- Cost of substitute goods or services;
- Damages resulting from unauthorized access to or alteration of your transmissions or data.
To the extent the Company’s liability cannot be fully excluded, the Company’s total cumulative liability to you for all claims shall not exceed the greater of: (a) the total fees paid by you to the Company in the three (3) months preceding the claim, or (b) One Hundred United States Dollars (USD $100).
Some jurisdictions do not allow certain exclusions or limitations of liability. In such jurisdictions, the above limitations apply to the fullest extent permitted by law.
9.Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates, directors, officers, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
- Your violation of these Terms;
- Your use of the Platform or any services obtained through it;
- Your Submissions or any content you provide;
- Your violation of any applicable law, regulation, or third-party rights;
- Your gross negligence or wilful misconduct.
10.Confidentiality
In the course of evaluating or engaging the Company’s services, you may have access to non-public information about the Company’s proprietary methods, products, pricing, or business affairs (“Confidential Information”). You agree to:
These confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of yours; (b) was in your possession prior to disclosure without restriction; (c) is independently developed by you without use of Confidential Information; or (d) must be disclosed by law or court order, provided you give the Company prompt notice.
11.Term and Termination
These Terms remain in effect for as long as you access or use the Platform. The Company may, in its sole discretion and without notice, suspend or terminate your access to the Platform for any reason, including breach of these Terms, suspected fraudulent or illegal activity, or operational exigencies.
- (a) All rights and licenses granted to you under these Terms will immediately cease;
- (b) Any provisions that by their nature should survive termination shall survive, including Sections 4, 8, 9, 10, 12, and 13.
12.Governing Law and Dispute Resolution
12.1 Governing Law
These Terms are governed by and shall be construed in accordance with the laws applicable to the operations of dipoleDIAMOND Limited, without regard to any conflict-of-law principles that would require application of the law of any other jurisdiction. No reference in these Terms to a particular jurisdiction is intended to limit availability of the Platform or its services to users in other jurisdictions.
12.2 Dispute Resolution
The parties shall first attempt to resolve any dispute through good-faith negotiation initiated by written notice. If unresolved within thirty (30) calendar days, the dispute shall be referred to binding arbitration under the following terms:
12.3 Class Action Waiver
12.4 Jurisdiction-Specific Rights
Nothing in these Terms limits or excludes any statutory rights you may have under the consumer protection or data protection laws of your jurisdiction that cannot be waived by contract. If any provision of these Terms is found to be invalid or unenforceable in your jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remainder of these Terms shall remain in full force and effect.
13.General Provisions
These Terms, together with the Privacy Policy and any executed service agreements, constitute the entire agreement between you and the Company with respect to the Platform and supersede all prior understandings, representations, and agreements relating thereto.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
The Company’s failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision, nor shall it preclude the Company from enforcing such right or provision in the future.
You may not assign or transfer any of your rights or obligations under these Terms without the Company’s prior written consent. The Company may freely assign these Terms, including in connection with a merger, acquisition, or sale of substantially all of its assets, without notice to you.
Nothing in these Terms shall create any partnership, joint venture, agency, franchise, employment, or fiduciary relationship between you and the Company.
The Company shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including acts of God, war, terrorism, pandemic, governmental restrictions, cyberattacks, or failure of third-party infrastructure.
These Terms are drafted in the English language. In the event of any conflict between an English version and a translated version, the English version shall prevail.
14.Contact information
For legal inquiries, notices, or questions regarding these Terms, please contact:
Supplemental Terms of Service
These ProgReps Supplemental Terms of Service (“Supplemental Terms”) constitute a legally binding agreement between you (“User”, “you”) and dipoleDIAMOND Limited (“Company”, “we”, “us”) with respect to your access to and use of the ProgReps application and all related features, services, and content (“ProgReps” or the “Application”).
These Supplemental Terms are incorporated into and supplement the NotGeneric Platform Terms of Use (“Master Terms”) and Privacy Policy, which continue to apply in full. In the event of any conflict between these Supplemental Terms and the Master Terms with respect to ProgReps specifically, these Supplemental Terms shall control. Capitalized terms not defined herein carry the meaning ascribed in the Master Terms.
1. PRODUCT DESCRIPTION
ProgReps is a lightweight productivity application developed and distributed under the NotGeneric service brand of dipoleDIAMOND Limited. The Application is designed to be installed and used within the Microsoft Teams platform and enables users to:
2.Eligibility and Account Requirements
- Be at least eighteen (18) years of age, or the applicable age of majority in your jurisdiction, whichever is higher;
- Have a valid Microsoft Teams account and the permissions necessary to install third-party applications within your Teams environment, or have such installation authorized by your organization’s IT administrator;
- Have accepted the Microsoft Terms of Service and any applicable Microsoft Teams-specific policies;
- Agree to these Supplemental Terms and the Master Terms.
3.Subscription, Access, and Pricing
3.1 Current Status
ProgReps is currently in a pre-launch phase. Access is provided through a waitlist registration mechanism. Early access may be granted to waitlist registrants at the Company’s discretion. The Company reserves the right to determine the timing and scope of any public or restricted release.
3.2 Future Pricing
ProgReps may be offered as a free, freemium, or paid subscription product upon general release. The Company will provide waitlist registrants with advance notice of any pricing structure before it is introduced. Current waitlist registration does not guarantee any specific pricing tier, free access, or priority access.
3.3 Trials and Beta Access
Where the Company provides trial or beta access, such access is limited to the scope and duration specified by the Company. Trial users are subject to these Supplemental Terms in full. The Company may terminate trial access at any time without notice or liability.
3.4 Changes to Access
The Company reserves the right to modify, limit, or discontinue access to ProgReps at any time. Where a paid subscription model is in place at the time of discontinuation, the Company will provide at least thirty (30) days’ notice and a pro-rata refund for any prepaid, unused subscription period.
4.User-Generated Content & Progress Data
4.1 Nature of Content
In the course of using ProgReps, you will input professional progress entries, priorities, goals, wins, notes, and other information (collectively, “Progress Data”). Progress Data may contain personal opinions, assessments of your own or others’ work, and references to your professional context.
You retain full ownership of all Progress Data you submit to ProgReps. The Company does not claim any ownership rights in your Progress Data.
By submitting Progress Data, you grant the Company a limited, non-exclusive, royalty-free license to store, process, and use your Progress Data solely to: (a) provide and operate the service; (b) generate your requested reports; and (c) maintain and improve the Application. This license does not extend to commercial exploitation or sharing with third parties.
The Company will not use your individual Progress Data to train any machine learning or AI models without your express prior written consent. AI-assisted functionality within ProgReps operates solely to generate your own outputs.
AI-generated summaries and reports are produced algorithmically. They are for personal productivity purposes only. The Company makes no warranty as to accuracy or suitability for formal performance reviews, legal proceedings, or employment claims. You are solely responsible for reviewing any generated content before relying upon it.
4.6 User Conduct Regarding Data
You agree that you will not enter into ProgReps any:
- Personal data of third parties (including colleagues, clients, or counterparties) without their knowledge and consent, to the extent such data would identify them;
- Confidential information belonging to your employer or clients beyond what is strictly necessary for your personal productivity tracking, subject always to any applicable confidentiality obligations;
- Content that is unlawful, defamatory, harassing, or that violates any third party’s rights.
5.Microsoft Teams Platform Dependency
ProgReps is built for and distributed through the Microsoft Teams ecosystem. As such:
6.Notifications and Scheduled Check-ins
ProgReps operates by delivering scheduled prompts and check-in notifications within Microsoft Teams. By enabling the Application, you consent to receive such notifications in accordance with your configured preferences. You may manage notification frequency, timing, and vacation mode through the Application’s settings interface. You may also disable or remove the Application from your Teams environment at any time to cease all notifications.
7.Data Protection and Privacy
7.1 Personal Data Processed
In connection with ProgReps, the Company processes the following categories of personal data:7.2 Data Storage and Residency
Progress Data is stored on cloud infrastructure used by the Company. The Company will document data residency specifics in its Privacy Policy and update this clause upon general product launch. Users in jurisdictions with mandatory data residency requirements should contact the Company prior to use.7.3 Data Retention
Your Progress Data is retained for as long as your ProgReps account is active, plus a reasonable wind-down period following account termination. Upon your written request, the Company will delete your Progress Data within thirty (30) days, except where retention is required by law. Anonymized or aggregated data may be retained indefinitely for service improvement purposes.7.4 Enterprise Data Processing
7.5 General Privacy
All other privacy matters are governed by the NotGeneric Privacy Policy, incorporated into these Supplemental Terms by reference. Users may exercise their data subject rights (access, erasure, portability, objection, etc.) by contacting privacy@dipolediamond.com.8.Intellectual Property in Generated Outputs
Reports, narratives, and summaries generated by ProgReps based on your Progress Data inputs are produced for your personal and professional use. The Company assigns to you all right, title, and interest in any such generated outputs that are uniquely derived from your personal Progress Data inputs, to the extent such assignment is legally permissible.
Template structures, formatting logic, AI prompt architecture, algorithms, and underlying Application code remain the exclusive intellectual property of the Company and are protected by applicable intellectual property laws. No rights in the foregoing are transferred to you by virtue of using ProgReps.
9.Prohibited Uses Specific to ProgReps
In addition to the prohibited conduct set out in the Master Terms, you agree not to:
10.Disclaimers Specific to ProgReps
11.Term, Suspension, and Termination
These Supplemental Terms commence on the date you first access or register for ProgReps and continue until terminated. The Company may suspend or terminate your access to ProgReps at any time, including for breach of these Supplemental Terms or the Master Terms, for security reasons, or upon product discontinuation. You may terminate your use at any time by uninstalling the Application from your Teams environment and requesting deletion of your data.
- (a) The licenses granted in Section 4.3 shall cease, except as necessary to process any outstanding deletion request;
- (b) You may request a final export of your Progress Data within thirty (30) days of termination, after which the Company may delete your data in accordance with its retention policy;
- (c) Sections 4.2, 4.4, 7, 8, 9, 10, 12, and 13 survive termination.
12.Limitation of Liability (ProgReps-Specific)
Without limiting the Master Terms’ Limitation of Liability clause, the Company shall not be liable for:
- (a) Any career, employment, or professional consequence arising from your use of or reliance on ProgReps outputs;
- (b) Loss or corruption of Progress Data caused by Microsoft Teams platform failures or third-party infrastructure outages;
- (c) Any breach by you of confidentiality or employment obligations arising from data entered into ProgReps.
13.Governing Law and Dispute Resolution
These Supplemental Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. All disputes arising out of or in connection with these Supplemental Terms shall be resolved in accordance with the Dispute Resolution provisions of the Master Terms, with the seat of arbitration in Toronto, Ontario, Canada.
14.Changes to These Supplemental Terms
15.Contact
For all inquiries relating to ProgReps, these Supplemental Terms, or data rights: